FREQUENTLY ASKED QUESTIONS

My event is right around the corner, is it too late?

Hopefully not! We do last minute work all the time and have become quite comfortable with jobs on short timelines. Be it an editing job that needs a quick turnaround or a wedding only a week away we look forward to helping you with your next project.

Can I order additonal copies of a video?

Certainly, additional copies are available and we are able to produce as many as is necessary.

How can I find out if you're available for my event?

Contact us! Each section of our site has a contact form (Weddings, B'Nai Mitzvot, Corporate Events, Private Parties), or you can see all of our contact information here! We'll get back to you within 24 hours, and usually, within just one or two!

I've decided I want to use Interlace Communications, what's the next step?

Interlace Communications requires a contract and a 50% deposit for all weddings, bar/bat mitzvah's as well as private parties. Once we've got a signed contract and deposit the date is yours! We'll schedule a meeting to sit down to discuss all the different aspects of your event. If your event is more than a month away, we'll have another meeting or phone conversation just to confirm the details, make any necessary changes and then it's showtime!

Are copies available in other formats besides DVD or Blu-Ray?

Where necessary we can provide video on just about any format including DVD, Blu-Ray, MiniDV, VHS, SVHS, ¾" Tape.

How long does it take to get my final edited DVDs?

That depends greatly on a number of factors but we usually say 6 weeks from the date of the event to get a final edited product. As this question answers, we can do rush jobs and meet time-sensative deadlines.

I'm looking for a subtle videographer, do you have to get right up close?

One of the bedrock principals of Interlace Communications is to capture the moment, without being a part of it. With high-end wireless audio gear and impressive zoom lenses, we are able to stay well away from the action without the video looking like we're far away.

Do you use lighting when shooting, and if so, what kind?

Ideally, no. We have some of the best low light cameras out which allows us to use lighting as sparingly as possible. When lighting is necessary, we have dimmable on camera lights so that we only need to turn them up as bright as is absolutely necessary.

What types of events has your staff shot?

In addition to dozens of private events, the staff at Interlace Communications has worked on:

• Dozens of college football, basketball, and hockey games
• 2007 ALCS & World Series
• 2007 US Tennis Open
• 2008 NBA Finals
• 2008 Boston Marathon
• NFL, MLB, NHL, NBA & MLS Live Broadcasts
• AVP Pro Volleyball
• Nascar Truck Racing
• UFC: Pay-Per-View Fighting
• NCAA Lacrosse Finals
• Cooking Shows
• Boxing Events

My event is far away - what is your usual work area?

Interlace Communications routinely works anywhere in Connecticut and the metro-NYC area and where arrangements are made, will travel absolutely anywhere.

Do you travel and do destination weddings?

Yes. Interlace Communications has traveled coast to coast in the United States as well as internationally for clients. Making sure that our gear makes it through customs and to it's destination safely and on time will not be a problem.

How many people are on your staff?

We pride ourselves on being large enough to take on almost any project while being small enough to travel to client's homes and offices to sit down and really discuss what the perfect solution is. We have three freelance editors and currently have five part time videographers.

I have a video project that's not listed here, do you work on other projects as well?

Absolutely! We have staff that can tackle just about any video project out there, from remastering DVDs, restoring footage, custom edit jobs, promotional footage, television commercials, full concerts and everything in between - our staff has done it all, and will gladly do it again!

How long has Interlace Communications been in business?

Interlace Communications, LLC was officially filed with the state in the summer of 2007; however, our entire team has been working in television/video for many years.

• 203.814.8495
• 877.814.8495
• Hamden, CT
• Queens, NY